COVID-19 Updates

In light of the ongoing global COVID-19 pandemic, the safety and wellbeing of our guests and associates is always our utmost priority.

Kayumas Seminyak Resort takes hygiene and cleanliness standards very seriously and is taking additional steps to ensure the safety of our guests and associates. We are working to ensure that we meet the latest requirements on thorough hygiene and cleaning standards throughout public areas, including lobby, reception, restaurant, fitness and spa, pool area and guest rooms. The resort’s health and safety measures are designed to address a broad spectrum of viruses, including COVID-19. Our safety measures include everything from how we interact with guests, hand washing hygiene and cleaning procedures of guest rooms and common areas.

Guided by our purpose of care and to delivering outstanding hospitality, Kayumas Seminyak Resort is taking safety and cleanliness protocols that includes: 

  • Frequent body temperature checks when entering the resort area.

  • Washing our hands properly and regularly. Use disposable gloves for guest-contact associates.

  • Provide plenty of hand sanitizers in public areas.

  • Face masks – required at indoor public areas and when moving around at outdoor areas.

  • To properly ventilate our rooms, we check-in guests at 12 hour intervals minimum.

  • We are working regularly with health authorities to obtain up-to-date facts and guidance to ensure the safety of our guests. This means also regularly educating our staff and associates about COVID-19, hygiene and cleanliness protocols and social-distancing measures.

  • Undertake additional cleaning and disinfecting protocols at common areas of the resort. In addition, the resort locks the guest’s room to prevent entry by staff or other people when undertaking room recovery protocols to sanitize every element in the room including the air.